Data Protection & Privacy

Privacy Policy — Mickey888

This Privacy Policy explains how Mickey888 collects, processes, stores, and protects your personal data when you use our platform. We are committed to handling your information with transparency, integrity, and in accordance with applicable international data protection standards.

Last Updated: 1 January 2026

Privacy at a Glance

How Mickey888 Handles Your Data

Data Encryption

All personal data transmitted between your device and Mickey888's servers is protected by 256-bit SSL/TLS encryption. Your account credentials and payment details are never transmitted in plain text.

No Data Selling

Mickey888 does not sell, rent, or trade your personal data to third-party advertisers or commercial data brokers under any circumstances. Your information is used exclusively to operate and improve our platform services.

Your Data Rights

You have the right to access, correct, and request deletion of your personal data held by Mickey888, subject to applicable legal and regulatory retention requirements. Submit requests via our support team.

Secure Data Storage

Personal and financial data is stored on secured servers with restricted access controls. Data at rest is encrypted and subject to regular independent security audits as required under our international gaming licence.

Defined Retention Periods

Mickey888 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, and anti-money laundering obligations. Data is deleted or anonymised upon expiry of the relevant retention period.

Cookie Transparency

We use cookies and similar technologies to operate the platform, analyse usage patterns, and improve your experience. Non-essential cookies are only placed with your consent. You can manage cookie preferences through your browser settings at any time.

1.Introduction

This Privacy Policy (the "Policy") sets out the basis on which Mickey888 (the "Platform", "Operator", "we", "us", or "our"), the operator of the online casino and sports betting services available at mickey888.cam (the "Website"), collects, uses, discloses, and otherwise processes personal data relating to players, prospective players, and visitors to the Website (collectively referred to as "you", "your", or "Data Subject").

Mickey888 is committed to protecting the privacy and personal data of all individuals who interact with the platform. This Policy is designed to be transparent about our data practices and to inform you of your rights in relation to your personal information. We process personal data in accordance with applicable international data protection principles, including those applicable under our international gaming licence.

Notice for Malaysian Users: Malaysia's Personal Data Protection Act 2010 (PDPA) applies to personal data processed in Malaysia in connection with commercial transactions. While Mickey888 is not domiciled in Malaysia, we adopt equivalent data protection standards. By registering an account and using the platform, you acknowledge this Policy and consent to the data practices described herein.

This Policy should be read in conjunction with the Mickey888 Terms and Conditions, which form part of the binding agreement between you and Mickey888. In the event of any conflict between this Policy and the Terms and Conditions in respect of data-related matters, this Policy shall prevail.

2.Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

"Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial account information, location data, and online identifiers.
"Processing" means any operation performed on Personal Data, whether automated or manual, including collection, recording, storage, organisation, use, disclosure, transmission, or deletion.
"Data Controller" means Mickey888, the entity that determines the purposes and means of processing your Personal Data.
"Data Processor" means any third party that processes Personal Data on behalf of Mickey888, under written agreement and subject to binding data protection obligations.
"KYC" (Know Your Customer) refers to the identity and age verification process conducted by Mickey888 to comply with international licensing, anti-money laundering, and responsible gambling obligations.
"Cookies" means small text files placed on your device by the Website to facilitate functionality, session management, analytics, and personalisation.
"Sensitive Personal Data" means a category of Personal Data requiring heightened protection, including financial account information, government-issued identity document numbers, and data relating to health or vulnerability status provided in the context of responsible gambling.
"Retention Period" means the defined duration for which Mickey888 retains a specific category of Personal Data before securely deleting or anonymising it.

3.Data We Collect

Mickey888 collects Personal Data across several categories, as set out in the table below. We collect only data that is necessary, proportionate, and relevant to the purposes described in this Policy.

Data Category	Examples	Primary Purpose
Identity Data	Full legal name, date of birth, government-issued ID number, nationality	Account registration, KYC, age verification, anti-fraud
Contact Data	Email address, phone number, residential address (city, postcode, state within Malaysia)	Account communications, verification support queries
Financial Data	Bank account numbers, e-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay), cryptocurrency wallet addresses, transaction history	Deposit processing, withdrawal execution, AML compliance
Technical Data	IP address, device type, browser type, operating system, session identifiers, geolocation (country/city level)	Platform security, fraud detection, service delivery
Gameplay Data	Game history, bet amounts, wins/losses, session duration, bonus usage, sports betting activity	Platform operation, responsible gambling monitoring, dispute resolution
Communications Data	Live chat transcripts, support emails, complaint records	Customer support, quality assurance, dispute resolution
Marketing Preferences	Email opt-in/opt-out status, promotional communication preferences	Delivery of opted-in marketing communications

Mickey888 does not collect special category data (such as racial or ethnic origin, religious beliefs, or health data) except where voluntarily provided by a Player in the context of a responsible gambling self-assessment or self-exclusion request, in which case such data is processed solely for the purpose of player protection.

4.How We Collect Your Data

Mickey888 collects Personal Data through the following channels:

Direct Provision: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or submitting a responsible gambling request;
Automated Collection: Technical and gameplay data collected automatically when you access and use the platform, including through cookies, web beacons, server logs, and session tracking technologies;
Third-Party Sources: Identity verification data from KYC service providers; fraud and risk-scoring data from third-party compliance platforms; payment transaction data from payment processors and banking partners including DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank;
Publicly Available Sources: Publicly accessible records used for fraud prevention and AML screening purposes, such as politically exposed persons (PEP) databases and sanction screening lists.

5.Data Processing & Use

Mickey888 processes your Personal Data for the following purposes:

Account Management: Creating, maintaining, and administering your Player Account, including verifying your identity and age (minimum 21 years) in accordance with our international licensing requirements;
Service Delivery: Enabling access to casino games, the sportsbook (including Liga Super Malaysia and EPL markets), live dealer tables, and all other platform features;
Payment Processing: Facilitating deposits and withdrawals via Supported Payment Methods, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and cryptocurrency channels (BTC, ETH, USDT, BNB);
Security and Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions, account takeovers, money laundering, and other prohibited activities as defined in our Terms and Conditions;
Regulatory Compliance: Fulfilling our obligations under our international gaming licence, including KYC, anti-money laundering (AML) reporting, and responsible gambling programme requirements;
Responsible Gambling: Monitoring gameplay patterns for signs of problem gambling behaviour; implementing player-requested restrictions including deposit limits, cool-off periods, and self-exclusion;
Customer Support: Responding to your queries, resolving complaints, and providing technical assistance;
Platform Improvement: Analysing aggregated and anonymised usage data to improve the platform's performance, features, and user experience;
Marketing Communications: Sending promotional offers, bonus notifications, and relevant platform updates — only to players who have opted in to receive such communications and have not subsequently withdrawn consent.

Mickey888 does not use Personal Data to make fully automated decisions that produce significant legal or similarly significant effects without human review. Automated processing is used for initial fraud screening and responsible gambling flaging, but all consequential decisions (such as account restriction) involve human oversight.

6.Legal Basis for Processing

Mickey888 processes Personal Data on the following legal bases, consistent with internationally recognised data protection principles:

Contractual Necessity: Processing required to perform our contractual obligations to you under the Terms and Conditions, including operating your Account, processing payments, and delivering gaming services;
Legal Obligation: Processing required to comply with applicable laws and the conditions of our international gaming licence, including KYC verification, AML screening, and responsible gambling obligations;
Legitimate Interests: Processing for purposes that are in the legitimate interests of Mickey888 or third parties, where those interests are not overridden by your fundamental rights and freedoms — including fraud prevention, platform security, and service improvement through aggregated analytics;
Consent: Processing for purposes for which you have given clear, informed, and freely given consent — principally the sending of marketing communications and the placement of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7.Data Sharing & Disclosure

Mickey888 does not sell, rent, or trade your Personal Data. We may share your Personal Data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate contractual data protection obligations:

Identity Verification Providers: Third-party KYC and age verification services that process your identity documents and personal information to fulfil our licensing obligations;
Payment Processors and Banking Partners: Financial institutions and payment technology providers including DuitNow operators, FPX network participants, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, and cryptocurrency exchange and custody providers — solely for the purpose of processing your transactions;
Fraud and Compliance Screening Services: Providers of AML screening, politically exposed persons (PEP) database checks, and fraud risk-scoring services engaged to fulfil our regulatory compliance obligations;
Technology and Platform Providers: Cloud hosting providers, game platform integrators, and software vendors that process data as Data Processors on our behalf under binding data processing agreements;
Legal and Regulatory Authorities: Competent courts, regulators, law enforcement agencies, and our international licensing authority, where disclosure is required by applicable law, regulatory order, or to protect the legal rights of Mickey888 or others.

All third-party Data Processors are engaged under written agreements that impose binding data security, confidentiality, and use-limitation obligations consistent with this Policy. Mickey888 remains responsible as Data Controller for the lawfulness of all processing carried out on its behalf.

8.Cookies & Tracking Technologies

Mickey888 uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage) to operate the platform, remember your preferences, and analyse usage patterns. Cookies are small text files stored on your device by your browser when you access the Website.

We use the following categories of cookies:

Strictly Necessary Cookies: Essential for the platform to function. These include session management cookies, authentication tokens, and security cookies. These cannot be disabled without impairing core platform functionality;
Functional Cookies: Used to remember your preferences, language settings, and display options to provide a personalised experience across sessions;
Analytics Cookies: Used to collect aggregated, anonymised data about how visitors use the platform — including pages visited, time on site, and navigation paths — to help us improve the platform. Analytics data does not identify individual users;
Marketing Cookies: Used only with your prior consent to track engagement with promotional communications and tailor marketing content. These are not placed without explicit opt-in.

You may manage or disable non-essential cookies at any time through your browser settings. Please be aware that disabling certain cookies may affect the functionality of some platform features. For detailed information on how to manage cookies in common browsers, refer to your browser's help documentation.

9.Data Retention

Mickey888 retains Personal Data for defined periods aligned with the purpose for which each data category was collected and the applicable legal, regulatory, and contractual retention obligations. The following general retention principles apply:

Account Data: Retained for the duration of the Player's Account plus a minimum of five (5) years following account closure, in accordance with standard AML record-keeping requirements;
Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, or such longer period as may be required by applicable AML regulations or legal proceedings;
KYC Documentation: Retained for a minimum of five (5) years following verification, or for the duration of any investigation or legal proceedings in which the documents are relevant;
Gameplay Data: Retained for the duration of the Player's Account plus two (2) years following account closure, for the purpose of dispute resolution and responsible gambling assessment;
Customer Support Communications: Retained for two (2) years from the date of the last communication in each support case;
Marketing Preferences: Retained until you withdraw consent or for three (3) years from the date of last interaction, whichever is earlier.

Upon expiry of the applicable retention period, Mickey888 will securely delete or irreversibly anonymise the relevant Personal Data, unless retention for a longer period is required by a court order, regulatory directive, or ongoing legal proceedings.

10.Data Security

Mickey888 implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data from unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
Encryption of sensitive Personal Data and financial information stored at rest;
Multi-factor authentication requirements for administrative access to systems containing Personal Data;
Role-based access controls that limit employee and contractor access to Personal Data on a strict need-to-know basis;
Regular independent security assessments and penetration testing of platform infrastructure;
Security incident response procedures, including a defined notification process for material data breaches.

Important: While Mickey888 employs industry-standard security measures, no digital system is entirely immune to security risks. You are responsible for maintaining the security of your account credentials, including your password, and for ensuring that your device and internet connection are adequately secured. If you suspect your account has been compromised, please contact our support team immediately.

11.User Rights

Subject to applicable data protection law and certain legal or regulatory limitations, you have the following rights in relation to your Personal Data held by Mickey888:

Right of Access

You have the right to request a copy of the Personal Data Mickey888 holds about you, together with information about how it is processed. Access requests will be responded to within 30 calendar days.

Right to Rectification

You have the right to request the correction of any inaccurate or incomplete Personal Data held about you. You may update certain account details directly through your account settings, or by contacting customer support.

Right to Erasure

You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to mandatory retention periods required by applicable AML and licensing regulations.

Right to Restriction of Processing

You may request that Mickey888 restrict the processing of your Personal Data in defined circumstances — for example, where you contest the accuracy of the data, or where processing is unlawful but you prefer restriction to deletion.

Right to Data Portability

Where processing is based on your consent or on contractual necessity, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format and to request its transfer to another data controller where technically feasible.

Right to Object

You have the right to object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, Mickey888 will cease processing your data for that purpose immediately.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time by contacting our support team or updating your account preferences. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

To exercise any of the above rights, please contact Mickey888's customer support team via live chat or email at [email protected]. We will acknowledge receipt of your request promptly and provide a substantive response within 30 calendar days, or notify you if additional time is required in complex cases.

12.International Data Transfers

Mickey888 operates as an international platform and may process or transfer your Personal Data to servers, service providers, or affiliate entities located outside Malaysia. Such transfers may include jurisdictions that do not have data protection frameworks equivalent to those applicable in Malaysia under the Personal Data Protection Act 2010.

Where Personal Data is transferred internationally, Mickey888 ensures that appropriate safeguards are in place to protect the data, including:

Contractual clauses in agreements with Data Processors that impose data protection obligations equivalent to those under this Policy;
Transfering data only to countries organisations that maintain adequate data protection standards assessed by our licensing authority;
Applying enhanced technical security measures for cross-border data transmissions, including end-to-end encryption.

By using the Mickey888 platform, you acknowledge and consent to the transfer of your Personal Data to international jurisdictions as described in this section, subject to the safeguards outlined above.

13.Children & Minors

The Mickey888 platform is strictly intended for adults aged21 years and above. Mickey888 does not knowingly collect, process, or store Personal Data relating to any individual under the age of 21. Age verification is a mandatory step of the account registration process, and accounts found to be registered by individuals under 21 years of age will be suspended immediately.

If Mickey888 becomes aware that it has inadvertently collected Personal Data from an individual under the age of 21, it will take immediate steps to delete such data from its systems. If you believe that a minor has registered an account on this platform, please notify us immediately at [email protected].

Parents and guardians are encouraged to use parental control software to restrict access to gambling websites by minors. Mickey888 fully supports responsible measures to prevent underage access to its services.

14.Amendments to This Policy

Mickey888 reserves the right to amend, update, or replace this Privacy Policy at any time. Amendments may be necessary to reflect changes in applicable data protection law, changes to the services offered by the platform, or changes in our data processing practices.

Where material changes are made to this Policy — particularly changes that affect how we use your Personal Data or your rights in relation to it — Mickey888 will use reasonable endeavours to notify you in advance via your registered email address or by displaying a prominent notice on the platform.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. Players are encouraged to review this Policy periodically. Your continued use of the platform following the publication of any revision constitutes acceptance of the updated Policy.

15.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data by Mickey888, please contact our Data Protection team through the following channels:

Customer Support — Privacy Queries:
Available via live chat on the platform,24 hours a day, 7 days a week.
Email: [email protected]
Please use the subject line:"Privacy Policy Query — [Your Account Username]"
Target Response Time: Within 1 business hour for urgent account matters; within 5 business days for data rights requests.

For concerns relating to responsible gambling or account self-exclusion, please visit our Responsible Gambling page, or contact Talian Kasih at15999.

For a full understanding of your rights and obligations as a Mickey888 player, please also review our Terms and Conditions.

For players aged 21 and above only. Play responsibly.

Your Privacy is Protected at Mickey888

We take data security seriously so you can focus on enjoying the games. Visit the homepage to explore everything mickey888 has to offer, or check our FAQ for quick answers.

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For players aged 21 and above only. Mickey888 promotes responsible gambling.